Fault and order management with :becosoft.immo - for smooth operations in all branches
Faulty heating, failed air conditioning, building damage after a storm: faults are a daily occurrence in large branch networks. If there is no central control, there is a risk of operational restrictions and costs getting out of hand.
With the additional fault and order management module for :becosoft.immo, you can react immediately: faults are recorded in seconds, contractual agreements are automatically checked and tradesmen are commissioned directly. Costs, processing status and evaluations remain transparent at all times - centrally documented in your software for tenant-side property management.
Performance features
Record and document faults immediately
Your store employees report outages directly in the system - immediately visible to everyone involved and fully documented. This means that no information is lost and you create a uniform database across your entire branch network.
Automatic checking of agreements
Who pays? Does the minor repairs regulation apply? Instead of wasting time on queries, the system automatically checks the relevant agreements for you. This helps you avoid unnecessary costs and make decisions faster.
Commission tradesmen immediately
After reporting a fault, you can immediately see which tradesmen are responsible for the affected trade. You make your selection, place your order directly - and the solution is on its way.
Full control over all repair orders
All orders can be viewed centrally in your store management software: Which costs have already been incurred? Which order has been completed, which is delayed? You retain full control at all times - over budgets, deadlines and open processes across the entire branch network.
Individual reports for strategic optimizations
With the integrated report generator, you can create individual evaluations with just a few clicks. Whether costs per branch, performance per service provider or frequency of certain faults - you can immediately see where the biggest costs are, which partners are working efficiently and in which branches there is a need for action.
Fault and order management with :becosoft.immo
